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Summary/General Description of Job:
The incumbent ensures complete compliance of all Bachelor Housing regulations, policies and procedures; coordinates maintenance and/or repairs of Bachelor Housing units; and processes in-coming and out-going residents.

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Essential Duties & Job Functions:

• Oversees quarters’ assignments and terminations, inspection of quarters to ensure cleanliness, and ensures that all Government property and equipment is operable and the quarters is habitable.

• Supervises front desk operations and quarters’ assignments.

• Interviews and counsels residents on Overseas housing allowance (OHA) and Temporary Lodging allowance (TLA) eligibility; recommends (approval or disapproval) residents to Government representative.

• Oversees the Bachelor Housing janitors, performs daily inspections of common areas, vacant rooms for cleanliness and maintenance problems.

• Develop and implement Bachelor Housing janitorial training programs (safety, maintenance procedures, etc.).

• Develops and conducts customer service and lodging training with the staff.

• Establishes and implements a process for inventory, storage and security of personal property.

• Ensures all furnishings, fixtures, and equipment are properly maintained.

• Ensures that all safety and security regulations are adhered to and violations are corrected immediately.

• Inventories and secures all metal room keys and plastic card room keys weekly and reports any missing or damaged keys to the Government.

• Develops and maintains the Bachelor Housing emergency preparedness and response program.

• Conducts command and Fleet / Family readiness briefings.

• Develops and maintains SOP’s, policies and procedures for managing the Bachelor Housing units.

• Approves staff timesheets and vacation requests.

• Issues disciplinary actions as needed.

• Performs other related duties as assigned.

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Accountable For:

• Ability to respond to situations that occur outside of the normal work hours.

• Excellent customer service skills.

• Ability to communicate with a variety of different cultures.

• Ability to respond effectively to various types of housing situations.

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Job Requirements (Education, Experience, Professional Associations):

Mandatory

• Five (5) years experience in housing and/or apartment management with three (3) years as a supervisor in Housing-related activities.

• Intermediate skill in the use of Microsoft Office, specifically Word, Excel, Access and Power Point.

• Possession of a valid driver’s license with acceptable driving record.

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​Preferred

• Ten (10) years experience in Military Bachelor Housing with three (3) years in supervisory management experience.

• Possess a current Certified Defense Unaccompanied Housing Manager Certification.

• Knowledge of military rank and military protocol.

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Ace Builders, LLC is an Equal Opportunity Employer.  This position is open to all qualified United States Workers without regard to race, religion, color, national origin, age, sex, and citizenship.

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